Cancellations / No Show
In consideration for all of our guests and employees, a minimum of 48 hours notice is required when canceling any scheduled reservation. Failure to do so, could result in a service fee and/or forfeiture of deposit. Please be aware that our wonderful team reserves these spaces for only you, so we ask for as much notice as possible to ensure the provider has time to fill the spot with someone else who may be in need. The fees are as follows:
1st no show: 50% of service total
any no show thereafter: 100% of service total
Reservations In Person, via phone & Online
When booking online, a credit card is required for any service. Wild Roots Salon & Spa does require at least 24 hours notice when canceling an reservation. For all online booking reservations that are not cancelled with at least 24 hours notice, our no show fee will apply. Wild Roots Salon & Spa has recently updated our policy to enforce all no show's and last minute cancelations (regardless if they are because of Covid, to our policy) We understand the circumstances have changed over the last 2 years, and we must protect our staff, and their livelihood as wall. we are always so grateful to our guests for understanding and supporting us!
1st no show: 50% of service total
any no show thereafter: 100% of service total
Renu requires deposits for the following services:
All Hair Extension reservations: $75 (forfeiture of deposit if failure to give 48 hours notice)
Color Corrections: $80-$100 (dependent on stylist)
** We truly aspire to be able to give our clients the times & appointments they desire as well as being able to take care of our guests as best as possible.**
Scheduling / Being on time
We book your reservations to ensure that you are able to fully enjoy your selected service. For spa services, we ask that you arrive 15 minutes prior to the start of the reservation for consultations and/or intake forms. In consideration for all of our guests as well our service providers, your reservation may need to be altered if you arrive more than 15 minutes late.
Children
We adore kids! (most of us have our own) But we do ask, please be aware that children cannot be left unattended due to liability & safety reasons. As always, children are more than welcome here at Renu Beauty Studio, as long as they are under parental supervision at all times.
Returns & Exchanges
Any retail may be returned within 14 days of purchase. If it has been used, a Renu credit will be issued. Per the State of NH Health Regulations, returning skin care and/or makeup products is not permitted once opened.
Cell Phone Policy
We ask that you turn your cell phone to silent or vibrate while enjoying your treatments/services at Wild Roots Salon & Spa !
In consideration for all of our guests and employees, a minimum of 48 hours notice is required when canceling any scheduled reservation. Failure to do so, could result in a service fee and/or forfeiture of deposit. Please be aware that our wonderful team reserves these spaces for only you, so we ask for as much notice as possible to ensure the provider has time to fill the spot with someone else who may be in need. The fees are as follows:
1st no show: 50% of service total
any no show thereafter: 100% of service total
Reservations In Person, via phone & Online
When booking online, a credit card is required for any service. Wild Roots Salon & Spa does require at least 24 hours notice when canceling an reservation. For all online booking reservations that are not cancelled with at least 24 hours notice, our no show fee will apply. Wild Roots Salon & Spa has recently updated our policy to enforce all no show's and last minute cancelations (regardless if they are because of Covid, to our policy) We understand the circumstances have changed over the last 2 years, and we must protect our staff, and their livelihood as wall. we are always so grateful to our guests for understanding and supporting us!
1st no show: 50% of service total
any no show thereafter: 100% of service total
Renu requires deposits for the following services:
All Hair Extension reservations: $75 (forfeiture of deposit if failure to give 48 hours notice)
Color Corrections: $80-$100 (dependent on stylist)
** We truly aspire to be able to give our clients the times & appointments they desire as well as being able to take care of our guests as best as possible.**
Scheduling / Being on time
We book your reservations to ensure that you are able to fully enjoy your selected service. For spa services, we ask that you arrive 15 minutes prior to the start of the reservation for consultations and/or intake forms. In consideration for all of our guests as well our service providers, your reservation may need to be altered if you arrive more than 15 minutes late.
Children
We adore kids! (most of us have our own) But we do ask, please be aware that children cannot be left unattended due to liability & safety reasons. As always, children are more than welcome here at Renu Beauty Studio, as long as they are under parental supervision at all times.
Returns & Exchanges
Any retail may be returned within 14 days of purchase. If it has been used, a Renu credit will be issued. Per the State of NH Health Regulations, returning skin care and/or makeup products is not permitted once opened.
Cell Phone Policy
We ask that you turn your cell phone to silent or vibrate while enjoying your treatments/services at Wild Roots Salon & Spa !